Location,TX 77056,USA
(281) 860-2042
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PHMA® FAQ

1 | Can I Use My PHMA® For Any Non-Veterinary Expenses?

No. The PHMA® can only be used at veterinary providers, pet hospitals and pet urgent care clinics and will not work at any other pet-related business establishments.

2 | How Does The PHMA® Pet Medical Monthly Matching Work?

The PHMA® product design was constructed for implementation by one of the most renowned actuarial firms in the world today. The PHMA® can only be used to pay for services at veterinarian offices and contain no cash value.

3 | What Happens When The PHMA® Reaches Its Target Medical Cap?

When your pets’ PHMA® reaches its predetermined, target medical cap, you are no longer required to make your full, monthly PHMA® contribution and will only be required to pay a monthly maintenance fee until your subsequently use your PHMA® to make a new payment on behalf of one of your pets at your veterinarian’s office. Once this occurs, you will once again make a full PHMA® pet medical contribution the following month in order to build your PHMA® medical balance back up to its predetermined, target medical cap.

4 | What If The PHMA® Owner Wants To Change Their Monthly Contribution Amount Or Target Medical Cap?

PHMA® monthly contribution levels are designed to be flexible in order to accommodate anyone seeking to build a superior medical savings program for their pets and thereby significantly reduce their pet health care expense obligations by pre-funding their current and future, out-of-pocket, pet medical expenses. Pet Health Matching Account Services (PHMAS®) offers a variety of different levels of PHMA® monthly contribution options with corresponding target medical caps that the program builds up to ranging from $5,000 all the way up to $20,000 per participating pet owner. The PHMA® program is incredibly flexible and provides pet owners with the ability to adjust both their monthly contribution amounts and target caps in order to be able to scale up their monthly PHMA® contribution amount and corresponding medical caps as they see fit. If a PHMA® owner wishes to increase their monthly contribution level and its corresponding, target medical cap, they will be permitted to do so one time per month by contacting the PHMAS® customer service department.

5 | How Do I Access My PHMA® Medical Balance To Pay For My Pet’s Veterinarian Expenses?

The Pet Health Matching Account (PHMA®) can be used to pay for most of your qualifying pet medical expenses incurred at Doctors of Veterinary Medicine offices. Simply pay for your pets’ veterinary medical services and then upload the paid, itemized receipt to your PHMA® member portal in the reimbursement section. Pet Health Matching Account Services will then reimburse you through ACH directly into your bank account on all approved pet medical expenses up to your available PHMA® medical balance at the time of the expense. You can check your current PHMA® pet medical balance anytime either on your PHMA® Member Portal or PHMA® Mobile App.

6 | What Happens If My Pet Passes Away? Will I Still Be Able To Retain My PHMA® Pet Medical Balance?

Yes. Not only can you use your PHMA® for all of your current pets, but once your pet(s) pass away you can retain your plan’s pet medical balance, continue to contribute and use it automatically for any of your new pet(s) veterinary needs as well.

7 | What Happens If I Pass Away? Will My Spouse Still Be Able To Retain Our PHMA® Pet Medical Balance?

Yes. If you as the primary PHMA® owner pass away, your PHMA® pet medical balance will be passed on to your spouse as long as they are listed on your account and will continue to be maintained until your spouse passes away.

The PHMA® is not pet health insurance.